Common logon issues
A common reason people have difficulty logging into their computers is they try to login with username@cdckids.org. Laptops login just with the username. Most users are LASTNAME+FIRSTINITIAL. That's it.
Sometimes a windows profile can become corrupted and will not accept a correct password, and a password reset doesn't work either. A simple system corruption scan typically fixes it. If this may be happening, please submit at ticket.